FAQ

Frequently asked questions about the plugin

How do I set CDEKDelivery methods?

After activating the plugin, go to WooCommerce > Settings > Delivery > CDEKDelivery. Here you can set delivery rates, delivery options, and make other settings related to CDEK delivery.

Do I need a contract with CDEK to use this plugin?

Yes, you will have to enter into a contract with CDEK in order to use CDEK delivery services.

Is there a test mode?

Yes, CDEKDelivery plugin supports test mode. You can set it in plugin's settings section to try to use it without integration keys.

Can I use plugin to ship international orders via CDEK?

Yes, the plugin includes international deliveries.

What additional services are available?

The following additional services are available:

Insurance
Free delivery for orders over certain price
Fixed delivery price
Surcharge settable in percentage

What algorithm is used to determine dimensions for price calculation in cart

Sort parameters below in ascending order: height, width, and length.

Now follow these steps for each product:

read dimensions

sort dimensions in ascending order

if there is more than one product, multiply smallest dimension of product by number of products and sort resulting values

Now compare respective values (i.e., smallest with smallest, medium with medium, greatest with greatest) from settings and from products, and select greatest of them.

Example: there is order with following products:

product 1 (10 * 12 * 15) 1 pc
product 2 (5 * 20 * 10) 3 pcs
product 3 (7 * 3 * 25) 1 pc Dimensions specified in settings are (12, 12, 12)

The following values will be compared:

(12, 12, 12)
(10, 12, 15)
(10, 15, 20) ( 15 = 5 * 3, multiply smallest side by number of products and sort again)
(3, 7, 25)

As a result, order will be calculated with these dimensions: 12, 15, 25.

Can I specify my online store shipment number

This is not possible yet; online store number field is always filled in with order UUID. For version 3.11.0 — with Woocommerce order No.